All items are produced and shipped from our facility (US) within 1 to 3 business days from the time of purchase. Standard shipping times 3 – 7 business days, then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country. Please contact us support@kudoshirt.com if your order hasn’t arrived within the expected lead time.

Domestic: We ship all of our orders through UPS, USPS.Most of our packages are shipped out First Class Mail and are delivered within 5-10 days *We are not responsible for any extra customs fees or tariffs you may have to pay. Please check with your local mail service to get a better sense of fees that you may be charged prior to delivery..

We accept all major credit cards. We use Woocommerce as our e-commerce provider, and they are as secure as you can get.

Since we are a direct-to-garment printer, we custom print each shirt based on your order. Because of this, once you place an order it goes right to our production queue and our team gets started printing your items. If you email us within 5 hours of placing your order there may be a chance we can cancel it. You can always return your item once it comes for a full refund minus the shipping costs.

If you catch the mistake before you receive the shipping notification email, send us an email and we’ll do our best to get it changed for you! If you don’t catch the mistake before we ship the package, there is no way for us to change it. If you are having mail forwarded to a new address, please don’t send the order to the old address.

The packages are not guaranteed to be forwarded. If the package is returned to us, we can resend it to your correct address for a $5 reshipment fee.

We can usually adjust an order up to 5 hours after it has been placed. Send an email as soon as you realize a change needs to be made to support@kudoshirt.com. Someone will get back to you within 24 – 48 hours (excluding weekends) and let you know if the change can be made. There is no guarantee that we will be able to make the change, but we can always facilitate an exchange once you get your order.

If this happens, we are truly sorry. Please email us at support@kudoshirt.com and tell us your order number and how we messed up. We will take care of you and cover all costs of getting you the right shirt. We will send you a new shirt and pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue ASAP!

We’ve got a 30 day return/exchange policy that starts counting down the day you receive the shirt in the mail (based on service shipping tracking). We are happy to exchange or return shirts for any reason.

The only exceptions are for custom shirts, clearance shirts and imperfection sales. For those three categories, no returns or exchanges are accepted. You can read the full exchange and return policy here.

If you’ve found a coupon code on a site other than ours, most likely it’s fake. The only place we list our coupons is through our email newsletter. Check out our coupon page for details.

If you have any questions please do not hesitate to contact us. Email us at support@kudoshirt.com and we will be happy to help you out.